Privacy Policy

1. Who we are

Oakshire Holdings LLC ("Oakshire," "we," "us," or "our") is a limited liability company registered in New Jersey, United States. This Privacy Policy explains how we collect, use, and protect information in connection with our services, including the Kuma personal assistant service delivered by SMS text message.

By using our services, you agree to the practices described in this policy.

2. Information we collect

We collect only what we need to provide our services:

• Contact information — your mobile phone number, and your name or email address if you provide one.
• Message content — the text of messages you send to the Kuma service and the replies we send to you.
• Consent records — a record that you consented to receive messages, and the date that consent was given.
• Service and technical data — basic delivery information such as timestamps and message status, used to operate and troubleshoot the service.

We do not sell personal information, and we do not collect information from you for advertising purposes.

3. How we use information

We use the information we collect to:

• Respond to messages you send to the Kuma service;
• Operate, maintain, secure, and improve our services;
• Maintain records of consent and opt-out requests; and
• Comply with applicable laws, regulations, and carrier requirements.

4. SMS and mobile information

Kuma is a private, reply-only messaging service. We send messages only in reply to messages sent to us by authorized users who have previously provided consent. We do not send unsolicited, promotional, or marketing text messages.

Information may be shared with our messaging service provider solely for the purpose of transmitting and delivering messages on our behalf. Such providers are not permitted to use your information for their own marketing purposes.

5. Sharing and disclosure

We do not sell, rent, or trade personal information. We may share information only in these limited circumstances:

• Service providers — vendors who help us operate the service, such as our telecommunications and hosting providers, acting under our instructions;
• Legal requirements — when required by law, regulation, subpoena, or other valid legal process; and
• Protection of rights — where necessary to protect the rights, property, or safety of Oakshire Holdings LLC, our users, or others.

6. Retention

We retain information only as long as needed to provide the service and to meet legal, regulatory, and recordkeeping obligations — including retaining consent and opt-out records as required by applicable messaging regulations. When information is no longer needed, we delete it or render it unidentifiable.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your choices and rights

You may at any time:

• Opt out of messages by replying STOP to any message from the Kuma service;
• Request assistance by replying HELP;
• Request access to, correction of, or deletion of the personal information we hold about you, by contacting us using the details below.

Depending on where you live, you may have additional rights under applicable privacy laws. We will honor valid requests as required by law.

9. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be communicated to affected users where required.

11. Contact us

If you have questions about this Privacy Policy or our handling of your information, contact us at:

Oakshire Holdings LLC
Edgewater, New Jersey, United States
contact@oakshireholdings.net